Because we have a really good relationship with all of our customers. Cathleen is sincere and accomodating to callers and keeps on top of projects and paperwork. Robin gives 110% in the field and knows from years of experience, how to tackle the job. Our employee's, who are paid more than minimum wage, take pride in themselves and in their work. When, from time to time, we either get a really nasty customer or a renegade employee, neither lasts long with us because we don't tolerate "bad energy!"
Friday, June 7, 2013
Securing Service Dates in the Spring and Summer
At this time of year, our wndow cleaning business is "off the charts" with service appointments booked up for 2-3 weeks. It's important to call in advance to secure a service date. When I have to turn down service because the customer wants it "this week", I comment that the only frustrating aspect of running a small business is that we simply are booked up from 1-3 weeks in the summer. The good news is that most of our work comes from high-end businesses or residents who are willing to wait to receive personal treatment, impeccable work, and the same men coming to see them, year after year. Like our style? BOOK EARLY!
Wednesday, April 10, 2013
Some Q&A About Hand Sanitizers
Facilities managers posed the following questions to manufacturers of hand sanitizers:
How many sanitizers are needed at a facility?
Locale is important----Every entryway, heavily traveled areas and in schools, each classroom
What's better - quat-based or alcohol based sanitizers?
Quat-based have risk of causing allergies and can leave sticky residue but are not flamable and contain no alcohol. Alcohol based sanitizers have been proven to kill 99.99 percent or more of micro-organisms.
Should kids in school be allowed to use sanitizers?
Yes! When soap and water are not available, alcohol based sanitizer is next best thing
How many sanitizers are needed at a facility?
Locale is important----Every entryway, heavily traveled areas and in schools, each classroom
What's better - quat-based or alcohol based sanitizers?
Quat-based have risk of causing allergies and can leave sticky residue but are not flamable and contain no alcohol. Alcohol based sanitizers have been proven to kill 99.99 percent or more of micro-organisms.
Should kids in school be allowed to use sanitizers?
Yes! When soap and water are not available, alcohol based sanitizer is next best thing
The 10 Fastest Growing Industries for Small Businesses
Did anyone catch the Yahoo piece from Entrepreneur.com. recently? Here's the lineup of best performers (fastest growth) industries in 2012:
- Residential building construction
- Building custom software and servers for businesses
- Machinery, equipment, supplies wholesalers
- Management, scientific and technical consulting services
- Architectural engineering and related services
- Foundation, structure and building exterior contractors
- Building finishing contractors (additions, alterations, repairs)
- General freight trucking
- Services to building and dwellings, including pest exterminators, janitorial services
- Other specialty contractors including site preparation trades
Tuesday, March 19, 2013
CHEAP CHOICE FOR PRESSURE WASHING
We recently lost a bid for pressure washing a home-owner's property. When I inquired to the General as to why, here's the answer I got:
"The owners hired two guys with a pressure washer and dirty rags. Got water in the doors and windows and the windows are worse than before. Other than that, they did a great job but I was embarrassed to have guys like that around. But it was the Owner's choice. Your price looked fine to me but they thought they could do it cheaper. Oh and I forgot, it took these guys 3 days.
"The owners hired two guys with a pressure washer and dirty rags. Got water in the doors and windows and the windows are worse than before. Other than that, they did a great job but I was embarrassed to have guys like that around. But it was the Owner's choice. Your price looked fine to me but they thought they could do it cheaper. Oh and I forgot, it took these guys 3 days.
Wednesday, March 6, 2013
We Are A Member of the Sausalito Chamber of Commerce
One of the great benefits of our membership the Sausalito Chamber is that we can use the Chamber's B2B e-Newsletter to post promotions or mention a special event. Though we are not the type of business to have special events, we are hoping to put together a Summer Promotional this year. Stay Tuned!
The Three P's of Disinfecting
PRODUCT - PROCEDURE- PLACE
As a commercial custodial group, it's a must! We use only disinfectants that are registered by the EPA. We are not a vinegar and water cleaning outfit, but our product lines are approved and the real deal. Each product calls for the proper procedure to use it. For example, a disinfectant used on kitchen counter tops needs "dwell time". To spray it on, only to wipe it off, does not good. The places we clean are important as well. We often point out to the customer that high traffic areas in offices should be cleaned nightly. Other surfaces that can promote germs are desks, tables, chairs, benches, lockers, toys, door knobs, light swtiches, sinks, and more.
As a commercial custodial group, it's a must! We use only disinfectants that are registered by the EPA. We are not a vinegar and water cleaning outfit, but our product lines are approved and the real deal. Each product calls for the proper procedure to use it. For example, a disinfectant used on kitchen counter tops needs "dwell time". To spray it on, only to wipe it off, does not good. The places we clean are important as well. We often point out to the customer that high traffic areas in offices should be cleaned nightly. Other surfaces that can promote germs are desks, tables, chairs, benches, lockers, toys, door knobs, light swtiches, sinks, and more.
Tuesday, March 5, 2013
STOCK MARKET ALL TIME HIGH
Now that everyone's Portfolio's are looking good---HIRE US! Schedule early for window cleaning in our busy Spring and Summer seasons and scope out your homes for deep cleaning for fair weather friends and guests coming into town! Thanks!
Here's the Reply from Marin Home Magazine
The reason there is no listing for a commercial janitorial company in the Marin Home Magazine is that the publicaion's referral listings are of members only. We are not currently a member but will consider it!
Sunday, February 24, 2013
Marin Home Magazine - No Cleaners Listed
Marin Home Magazine - Why are we not listed in your Home Resource Guide! No listing for either professional window cleaners or janitors AND WE ARE BOTH. We look forward to introducing Pacific Window Cleaning & Janitorial, Inc. to Marin Home Magazine and gettnig the skinny on how to include us in their resource guide! Cheers!
Monday, February 11, 2013
GREEN BUILDUP ON DECKS AND DRIVEWAYS
DECKS AND DRIVEWAYS that have a blanket of green algae from wet and short winter days can be dangerous to walk on. Check your property! Depending on the material and size of the slippery spot, pressure washing or just plain elbow grease w/a mild solution, can usually remove the green. Note: Our pressure washer crew is trained. Use caution if you choose not to go professional . Pressure washers washers can tear up paint and wood if not used correctly.
Sunday, February 10, 2013
Valentine's Gift I'll Always Remember
When I was dating Robin, he surprised me with the most memorable Valentine's gift! I returned home from a trip to a clean apartment! Not only did he do the regular janitorial stuff--- he cleaned my windows and shampooed my carpet as well. WOW! It was wonderful to come home to such a clean place and I was so thrilled that this guy (whom I later married) would be so keen and thoughtful. Happy Valentine's Everyone!
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