Accidental Damage

A GOLDEN RULE of our WeClean123 and Pacific Cleaning:  If a crew member crew sees something damaged or glass that is blown or scratched during our janitorial or window cleaning, we point it out to the Customer.  If the customer is not home, our crew calls the office so we can note it on the work order.  Another GOLDEN RULE for our company is that if we in fact do cause any breakage, our crew knows to immediately "fess up" to the office and to the Customer.  This is almost as important as our weekly safety meetings.